Privacy Policy
PRIVACY POLICY
Last updated: September 21, 2026
El Mercadito Convenience Shop operates this store and website, including the information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). El Mercadito Convenience Shop uses Shopify technology to provide the Services.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean any information that identifies you or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or information that has been de-identified so that it cannot reasonably identify or be linked to you.
We may collect or process the following categories of personal information, including inferences derived from such information, depending on how you interact with the Services, where you live, and what applicable law permits or requires:
Contact details, including your name, address, billing address, shipping address, phone number, and email address.
Financial information, including credit card and debit card numbers, financial account information, payment card information, transaction details, payment method, payment confirmation, and other payment-related information.
Account information, including your username, password, security questions, preferences, and settings.
Transaction information, including items you view, add to your cart, save to your wish list, purchase, return, exchange, or cancel, as well as your previous transactions.
Communications with us, including information you provide when communicating with us, such as when submitting a customer service request.
Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information, including information about how and when you interact with, use, or browse the Services.
Sources of Personal Information
We may collect personal information from the following sources:
Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services, including information from your device when you use our products or services or visit our websites, as well as through cookies and similar technologies.
From our service providers, including when we engage them to provide certain technology or when they collect or process personal information on our behalf.
From our business partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:
Providing, personalizing, and improving the Services. We use your personal information to provide the Services, including fulfilling our contract with you, processing payments, managing orders, remembering your preferences and items of interest, sending account-related notifications, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, allowing you to post reviews, and providing a personalized shopping experience, such as recommending products related to your purchases.
Marketing and advertising. We may use your personal information for marketing and promotional purposes, such as sending commercial, advertising, and promotional communications by email, text message, or postal mail, and displaying online advertisements for products or services on the Services or other websites, including based on items you previously purchased, added to your cart, or other activities performed through the Services.
Security and fraud prevention. We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect, investigate, or take action regarding potentially fraudulent, illegal, dangerous, or malicious activity, protect the security of our Services, and comply with applicable security obligations.
If you choose to use the Services and register an account, you are responsible for maintaining the confidentiality of your login credentials. We recommend that you do not share your username, password, or other login information with others.
Communicating with you. We use your personal information to provide customer support, respond to your requests, provide our services effectively, and maintain our business relationship with you.
Legal reasons. We may use your personal information to comply with applicable law or respond to valid legal proceedings, including requests from law enforcement agencies or government authorities, as well as to investigate or participate in legal proceedings and enforce our terms and policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes and in accordance with this Privacy Policy. This may include:
- Shopify, vendors, and other third parties that provide services on our behalf, such as payment processing, IT management, data analytics, customer support, storage, order management, and shipping.
- Business and marketing partners that assist us in providing marketing and advertising services, in accordance with applicable law.
- Third parties when you direct, request, or otherwise consent to the disclosure of certain information, such as for shipping products to you or through social media integrations.
- Our affiliates or related companies, where applicable.
- Third parties in connection with a business transaction, legal obligation, court order, or other valid legal request, or when necessary to protect our rights, the Services, or the rights of our users.
Relationship with Shopify
The Services are hosted by Shopify, which may collect and process personal information related to your access to and use of the Services in order to provide and improve them.
To provide and improve the Services, information you provide may be transmitted to and shared with Shopify and third parties that may be located in countries other than your own.
For more information about how Shopify uses personal information and the rights that may be available to you, you may consult the privacy resources and notices provided directly by Shopify.
Third-Party Websites and Links
The Services may include links to websites or other online platforms operated by third parties. If you access websites that are not affiliated with or controlled by us, we recommend reviewing their privacy and security policies and other terms and conditions.
We do not guarantee and are not responsible for the privacy or security practices of those websites, including the accuracy, completeness, or reliability of the information they contain.
The inclusion of a link to a third-party platform does not, by itself, imply our endorsement of that platform, its content, owners, or operators unless expressly stated otherwise.
Children's Data
The Services are not intended for use by minors, and we do not knowingly collect personal information from minors as defined by applicable law.
If you are the parent or legal guardian of a minor who has provided us with personal information, you may contact us using the information provided at the end of this Policy to request its deletion.
We do not have actual knowledge that we sell or share, as those terms may be defined under applicable law, personal information of individuals under the age of 16.
Security and Retention of Your Information
No security measure is perfect or infallible, and we cannot guarantee absolute security. In addition, information transmitted over the Internet may not be fully protected during transmission.
We recommend that you do not use unsecured channels to send us sensitive or confidential information.
The length of time we retain your personal information depends on various factors, including the need to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances.
Right to access. You may have the right to request access to the personal information we maintain about you.
Right to deletion. You may have the right to request deletion of certain personal information we maintain about you.
Right to correction. You may have the right to request that we correct inaccurate personal information we maintain about you.
Right to data portability. You may have the right to receive a copy of certain personal information we maintain about you and, in certain circumstances, request that we transfer it to a third party.
Rights related to sale, sharing, or personalized advertising. Depending on where you live, you may have the right to opt out of the sale or sharing of your personal information or the processing of such information for purposes considered targeted or personalized advertising under applicable law.
Where applicable, we may also recognize opt-out preference signals, such as Global Privacy Control, as required by applicable law.
Managing communication preferences. We may send you promotional emails. You can unsubscribe at any time by using the unsubscribe option included in our messages. Even if you opt out of promotional communications, we may continue to send you non-promotional communications related to your account, orders, or transactions.
You may exercise applicable rights by contacting us using the information provided at the end of this Policy or through the privacy tools available through our Services.
We will not discriminate against you for exercising applicable privacy rights.
We may need to verify your identity before processing certain requests, as permitted or required by applicable law. Where permitted by law, you may also designate an authorized representative to submit a request on your behalf.
We will respond to requests within the time required by applicable law.
Complaints
If you have a complaint regarding how we process your personal information, please contact us using the information provided at the end of this Policy.
Depending on where you live, you may also have the right to appeal certain decisions or lodge a complaint with the appropriate data protection authority.
International Transfers
We may transfer, store, and process your personal information outside the country in which you reside.
Where required by applicable law, we will use legally recognized data transfer mechanisms to protect personal information transferred internationally.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.
Where applicable, we will post the updated version on this website, update the “Last updated” date, and provide any notices required by applicable law.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any rights that may be available to you, please contact us at:
El Mercadito Convenience Shop
Email: themercaditoshop@gmail.com